Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays).
• You will receive a confirmation email once your order has shipped.

Shipping Rates & Delivery Times

• Shipping rates are calculated at checkout based on your location and selected shipping method.
• Estimated delivery times:
• Standard Shipping: 3–7 business days
• Expedited Shipping: 1–3 business days
• Please note: Delivery times are estimates and may vary due to factors outside of our control.

Order Tracking

• Once your order has shipped, you will receive a tracking number via email.
• Tracking updates may take up to 24 hours to appear.

Lost or Damaged Packages

• Briluxury Aesthetics is not responsible for packages lost or damaged in transit.
• If your package is lost or arrives damaged, please contact the carrier directly to file a claim.

Incorrect Address

• Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.