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FREQUENTLY ASKED QUESTIONS (FAQs)

How do I book an appointment?

All bookings are made online through our scheduling system. Simply select your service, choose your preferred date and time, and confirm your appointment.

Do I need a deposit to book?

Yes, a non-refundable deposit is required to secure your appointment. The deposit will be applied toward your final balance.

What is your cancellation policy?

We kindly ask for at least 24‒48 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may result in loss of your deposit.

How should I prepare for my lash appointment?

Please arrive with clean, makeup-free eyes and lashes. Avoid using oils or heavy creams around the eye area before your appointment.

How long do lash extensions last?

With proper care and regular fills (every 2‒3 weeks), lash extensions can last indefinitely. Your retention will also depend on your aftercare routine.

Do you offer same-day appointments?

Same-day appointments are not guaranteed. However, if we have last-minute availability, we’ll announce it on Instagram or reach out to our waitlist clients first.

What payments do you accept?

We accept major credit/debit cards, Cash App, Apple Pay, and cash.